I help the teams I work with make informed decisions and build useful things. I'm a Conversation Designer at Allstate, focused on creating AI experiences that solve problems for our users. My past work ranges from developing strategies for digital products, to conducting research, to designing web and mobile interfaces. 

I've spoken at the IA Summit, CS Forum, Confab, Midwest UXMinneWebCon, and more. I also founded the Content + UX Slack.

Say hello by emailing michael@mjmetts.com or find me on twitter as @mjmetts.