I’m a designer, writer, and speaker from Chicago. I’m currently a Conversation Design Lead at Allstate, focused on AI-driven, conversational interfaces. My past work ranges from managing content strategy for large websites to designing web and mobile software. I've spoken at The IA Summit, CS Forum, Confab, Midwest UX, MinneWebCon, and more. I also founded the Content + UX Slack.

Say hello by emailing michael@mjmetts.com or find me on twitter as @mjmetts.