Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn’t even exist. Words make software human-centered, and require just as much thought as the branding and code.
This book will show you how to give your users clarity, test your words, and collaborate with your team. You'll see that writing is designing.
Table of Contents
Chapter 1 - More than Button Labels: How Words Shape Experiences
Chapter 2 - Strategy and Research: Beyond Best Practices
Chapter 3 - Creating Clarity: What Are You Designing?
Chapter 4 - Errors and Stress Cases: When Things Go Wrong
Chapter 5 - Inclusivity and Accessibility: Writing that Works for Everyone
Chapter 6 - Voice: Discovering and Developing Identity
Chapter 7 - Tone: Meeting People Where They Are
Chapter 8 - Collaboration and Consistency: Building your Practice